Making a complaint
We aim to provide good quality services and to ‘get it right first time’. If we or our contractors do not meet our expected standards we aim to put it right quickly and to pay compensation when appropriate.
If you would like to make a complaint about any service please contact us either by telephone, letter or email.
Click here to see our complaints policy.
We aim to resolve your complaint to your satisfaction quickly and efficiently. If we cannot resolve your complaint within the Association you will be able to refer your complaint to the Independent Housing Ombudsman.