PCHA's Annual Report 2022

This year we are taking a different approach to our Annual Report. We will still publish a shorter document with the relevant performance information when the figures are ready. However, we have also made a series of short videos with one of our residents, Trish, asking Karen (PCHA's Chief Exec) and Steve (Director of Operations) questions about our performance over the past year. We hope that these add a little flavour to our Annual Report!

Introduction
Arrears and Hardship
Anti-Social Behaviour (ASB)
Repairs
Health & Safety
Resident Engagement
Complaints